FAQs & Troubleshooting
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170 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3The machine does not print anything.
- 4The printer status is Offline or Paused.
- 5How do I install additional memory?
- 6I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 7How should I maintain the printer?
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9Delete print jobs from the print queue.
- 10"JAM D" or "JAM E2" error appears on the LCD. What should I do?
- 11"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 12What kind of envelopes should I avoid?
- 13What is the BRAdmin Professional software used for?
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15What are the difference between PCL Driver and BR-Script driver?
- 16What kind of labels and transparencies can I use?
- 17Printouts have wrinkles or creases.
- 18What is the optional DX-2600 used for and how do I install it?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Change color mode from a Windows® PC
- 21How do I change the color mode from a Windows PC?
- 22I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 23The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 24My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26How to identify your Operating System (OS).
- 27Selecting the best possible print quality from a Windows® PC
- 28What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 29How do I print on envelopes?
- 30Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 31Can I print from or scan to Android™ Smartphone?
- 32Change the printer driver settings (Windows/macOS)
- 33Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 34The color of printouts are not what I expected.
- 35I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 36How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 37I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 38What kind of memory can I use?
- 39"JAM E1" error appears on the LCD. What should I do?
- 40What is the Optional LT-26CL used for and how do I install it?
- 41I cannot print from Mac OS X.
- 42"JAM B" error appears on the LCD. What should I do?
- 43I want to recalibrate the colors on my printer, how do I do this?
- 44What driver package format is supported by my Linux distribution?
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 47Functions supported in the Windows 7 built-in drivers
- 48When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 49Can I use non-Brother or third party supplies with the Brother machine?
- 50"JAM C" error appears on the LCD. What should I do?