FAQs & Troubleshooting
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178 Results
- 1Can I print from iPhone, iPod touch and iPad?
- 2Unable to print using Apple AirPrint.
- 3Replace Drum
- 4Replace Toner
- 5Replace WT (waste toner) Box
- 6My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 7What is AirPrint?
- 8Toner Low
- 9What is Brother iPrint&Scan?
- 10How to identify your Operating System (OS).
- 11Replace Belt unit
- 12Jam Inside
- 13Drum Error (Drum!)
- 14The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 15The printer status is Offline or Paused.
- 16Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Set up your Brother machine on a wireless network.
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 20Delete print jobs from the print queue.
- 21I cannot print using my Brother machine on a wireless network (Windows)
- 22I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 23Jam Rear
- 24What can happen if the wrong paper is used in your machine.
- 25Load paper in the paper tray
- 26Replace Fuser
- 27Clean the corona wire (video instructions available)
- 28Jam Manual Feed
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Download a file from the "Downloads" section and save it to Windows 8 computer.
- 31How do I print using Apple AirPrint from my iOS supported devices including iPhone, iPad and iPod touch?
- 32Carry out calibration to improve the color density
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34Cartridge Error
- 35I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 36Adjust color settings by using the custom setting in the printer driver
- 37Cover is Open
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 41Jam Tray 1
- 42Print on envelopes, labels or thick paper from the Manual feed slot
- 43Check the firmware version.
- 44No Belt Unit
- 45Size Mismatch
- 46No Paper
- 47Can I use non-Brother or third party supplies with the Brother machine?
- 48What is the recommended paper?
- 49Replace PF Kit xx
- 50Clean the drum unit