FAQs & Troubleshooting
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167 Results
- 1How to Wake-up the printer.
- 2How do I perform a factory reset?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5Install the built-in drivers (For Windows 8 and Windows 10)
- 6Does NC-2200w work with Windows Vista?
- 7Delete print jobs from the print queue.
- 8Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12What is UPnP and SSDP?
- 13What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 14Print on both sides of the paper.
- 15How to identify your Operating System (OS).
- 16I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 17What can happen if the wrong paper is used in your machine.
- 18I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20What is the BRAdmin Professional software used for?
- 21What is the recommended paper?
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 24Change the printer driver settings (Windows/macOS)
- 25Functions supported in the Windows 7 built-in drivers
- 26What kind of USB cable can I use?
- 27The printer prints unexpectedly or it prints garbage.
- 28What kind of paper can I use?
- 29What kind of memory can I use?
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31How do I change the print server password?
- 32How do I install additional memory?
- 33What driver package format is supported by my Linux distribution?
- 34The printer status is Offline or Paused.
- 35When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 36How to clear the red Status light (led)? Why is the Status light (led) red?
- 37Uninstall the drivers. (Mac OS X 10.5)
- 38I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 39Printouts (envelopes) have creases.
- 40Replace the drum unit.
- 41What is the printable area per page?
- 42Output sheets are completely black.
- 43Open the Control Panel (For Windows)
- 44I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 45I cannot print from Mac OS X.
- 46How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 47Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 48What is a "Generic PCL Driver"?
- 49Printouts have a curl or wave.
- 50When trying to print from Mac OS® X the print queue is stopped.