FAQs & Troubleshooting
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Latest |
163 Results
- 108/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 206/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 306/01/2023Delete print jobs from the print queue.
- 405/16/2023I cannot print from my computer via USB.
- 503/27/2023"Offline" appears on the Status Monitor.
- 603/27/2023Change the printer driver settings (Windows/macOS)
- 703/27/2023The printer status is Offline or Paused.
- 803/24/2023Open the Status Monitor
- 902/15/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1002/14/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1112/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1212/13/2022How to identify your Operating System (OS).
- 1312/13/2022Curled or wavy
- 1411/16/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1510/31/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1610/12/2022Can I print from DOS applications?
- 1708/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 1808/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 1907/20/2022Uninstall the drivers. (Mac OS X 10.5)
- 2006/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2105/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2204/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2304/20/2022Uninstall the Brother Software and Drivers (Windows)
- 2404/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2503/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 2603/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2703/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2811/10/2021Open the Control Panel (For Windows)
- 2910/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3002/15/2021Print both sides of paper or a booklet automatically
- 3107/16/2020Cannot print after a Windows 10 update (June 2020)
- 3207/06/2020What driver package format is supported by my Linux distribution?
- 3306/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3412/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 3512/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3611/27/2019Print command (LPR) (Linux)
- 3711/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3811/15/2019Print command (cupswrapper) (Linux)
- 3910/29/2019Pre-Required Procedures (Linux)
- 4010/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 4110/29/2019Large characters are printed incorrectly. (Linux)
- 4210/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 4310/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 4410/23/2019To install the printer driver easily using a tool. (Linux)
- 4507/25/2019Black lines down the page
- 4606/27/2019Smudges on printed pages (Poor fixing)
- 4706/12/2019Uninstall printer drivers (Linux)
- 4803/27/2019Check the firmware version.
- 4901/29/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 5001/28/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)