FAQs & Troubleshooting
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124 Results
- 1(Video) Replace Toner
- 2(Video) Load paper (Legal)
- 3Jam Rear
- 4Jam Inside (With Video Instructions)
- 5Replace Drum
- 6Manual Feed
- 7The printer status is Offline or Paused.
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9(Video) Load A4/Letter paper
- 10Jam 2-sided
- 11Print both sides of paper or a booklet automatically
- 12To install the printer driver easily using a tool. (Linux)
- 13"Offline" appears on the Status Monitor.
- 14Turn the Toner Save Mode on or off.
- 15How to identify your Operating System (OS).
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 17(Video) Set up your Brother machine
- 18Load paper in the paper tray
- 19(Video) Unpack your Brother machine and connect the power cord.
- 20Jam Tray (1)
- 21I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 22Drum !
- 23(Video) Load an Envelope (Manual Feed Slot)
- 24Toner Low or Prepare New Toner Cartridge
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26I cannot print from my computer via USB.
- 27(Video) Update the Driver or Firmware for your Brother machine
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Print on envelopes, labels or thick paper from the Manual feed slot
- 30Clean the drum unit
- 31What do the LED indications mean?
- 32What is the recommended paper?
- 33Change the printer driver settings (Windows/macOS)
- 34Clear paper jams.
- 35Can I use AirPrint with my Brother machine?
- 36What is Toner Continue Mode?
- 37Drum End Soon
- 38Can I print from and scan to iPhone, iPod touch and iPad?
- 39Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 40Clean the corona wire
- 41What driver package format is supported by my Linux distribution?
- 422-sided Disabled
- 43Size Error DX or Size Error 2-sided
- 44What is the difference between the toner cartridge and the drum unit?
- 45Print Unable or Print Unable XX
- 46Cannot print after a Windows 10 update (June 2020)
- 47Where can I download Brother iPrint&Scan application for Mac?
- 48When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 49Uninstall the Brother Software and Drivers (Windows)
- 50Delete print jobs from the print queue.