FAQs & Troubleshooting
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Latest |
125 Results
- 108/06/2024Where can I download Brother iPrint&Scan application for Mac?
- 205/28/2024Toner Low or Prepare New Toner Cartridge
- 305/22/2024(Video) Update the Driver or Firmware for your Brother machine
- 402/28/2024Uninstall the drivers. (macOS 13 or greater)
- 502/07/2024(Video) Load paper (Legal)
- 602/07/2024(Video) Unpack your Brother machine and connect the power cord.
- 702/07/2024(Video) Load A4/Letter paper
- 802/07/2024(Video) Load an Envelope (Manual Feed Slot)
- 901/10/2024Turn the Toner Save Mode on or off.
- 1008/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1106/29/2023Print both sides of paper or a booklet automatically
- 1206/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1306/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1406/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1506/01/2023Delete print jobs from the print queue.
- 1605/16/2023I cannot print from my computer via USB.
- 1704/19/2023I cannot install the Brother printer driver (macOS 11 or later)
- 1803/27/2023"Offline" appears on the Status Monitor.
- 1903/27/2023Change the printer driver settings (Windows/macOS)
- 2003/27/2023The printer status is Offline or Paused.
- 2102/15/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2202/14/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2312/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2412/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2512/13/2022Open the Status Monitor
- 2612/13/2022How to identify your Operating System (OS).
- 2708/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2808/10/2022(Video) Replace Toner
- 2908/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3007/28/2022Update the Driver or Firmware for your Brother machine
- 3106/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3205/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3304/20/2022Uninstall the Brother Software and Drivers (Windows)
- 3404/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3503/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 3603/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3703/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3803/10/2022Drum !
- 3911/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4011/10/2021Open the Control Panel (For Windows)
- 4110/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4202/22/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 4307/16/2020Cannot print after a Windows 10 update (June 2020)
- 4407/06/2020What driver package format is supported by my Linux distribution?
- 4506/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4612/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 4712/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4811/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4910/29/2019Large characters are printed incorrectly. (Linux)
- 5010/29/2019The driver installation finished successfully but I cannot print. (Linux)