FAQs & Troubleshooting
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196 Results
- 1(Video) Replace the Toner Cartridge
- 2(Video) Paper is Jammed inside the Machine
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Paper is Jammed in the Paper Tray
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6(Video) Paper is Jammed in the Back of the Machine
- 7(Video) Load A4/Letter paper
- 8(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9(Video) Paper is Jammed in the 2-sided Tray
- 10What is Brother iPrint&Scan?
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13How to identify your Operating System (OS).
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Add your Brother machine with AirPrint (macOS)
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20Replace Drum
- 21What is the default password for my Brother machine?
- 22(Video) Set up your Brother machine
- 23Toner Low or Prepare New Toner Cartridge
- 24Reset Your Brother Machine
- 25Print the Network Configuration Report
- 26Set up your Brother machine on a wireless network.
- 27(Video) Unpack your Brother machine and install the toner cartridge
- 28(Video) Connect the cord
- 29Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31The printer status is Offline or Paused.
- 32Cartridge Error
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34(Video) Update the Driver or Firmware for your Brother machine
- 35Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 36What is Toner Continue Mode?
- 37(Video) Cannot Detect
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 40Reset the Network Settings to the Factory Settings
- 41What is the recommended paper?
- 42Image skewed
- 43"Offline" appears on the Status Monitor.
- 44What is AirPrint?
- 45Drum !
- 46Wireless setup is requesting a WPS PIN to complete the setup
- 47Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 48Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 49Change the printer driver settings (Windows/macOS)
- 50Export the Certificate and Private Key