FAQs & Troubleshooting
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174 Results
- 1(Video) Replace Toner
- 2Replace Drum
- 3Jam Inside (With Video Instructions)
- 4Manual Feed
- 5My Brother machine could not be found over the network when I installed drivers on my PC.
- 6Jam Rear
- 7Drum !
- 8Jam 2-sided
- 9(Video) Load paper (Legal)
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11What is Toner Continue Mode?
- 12"Offline" appears on the Status Monitor.
- 13The printer status is Offline or Paused.
- 14Turn the Toner Save Mode on or off.
- 15I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 16Jam Tray (1)
- 17Toner Low or Prepare New Toner Cartridge
- 18(Video) Load paper
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20What is Brother iPrint&Scan?
- 21Set up your Brother machine on a wireless network
- 22I cannot print using my Brother machine on a wireless network (Mac)
- 23I cannot print on a wireless (Wi-Fi) network (Windows)
- 24Reset the print server to the default factory settings.
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 27Print both sides of paper or a booklet automatically
- 28Enable the Brother machine's network interface.
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30Print the Network Configuration Report
- 31I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 32Add your Brother machine with AirPrint (macOS)
- 33Size Error DX or Size Error 2-sided
- 34How to identify your Operating System (OS).
- 35Load paper in the paper tray
- 36I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 37Self-Diagnostic
- 382-sided Disabled
- 39(Video) Set up your Brother machine
- 40Change the printer driver settings (Windows/macOS)
- 41Clean the drum unit
- 42(Video) Connect the power cord
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45(Video) Unpack your Brother machine
- 46(Video) Update the Driver or Firmware for your Brother machine
- 47(Video) Load an Envelope (Manual Feed Slot)
- 48The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 49Drum End Soon
- 50Can I print from and scan to iPhone, iPod touch and iPad?