FAQs & Troubleshooting
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220 Results
- 108/06/2024Where can I download Brother iPrint&Scan application for Mac?
- 207/04/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 306/13/2024My Brother machine is unresponsive.
- 405/28/2024Drum End Soon
- 505/22/2024(Video) Update the Driver or Firmware for your Brother machine
- 602/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 702/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 801/10/2024What is the default password for my Brother machine?
- 901/04/2024(Video) Unpack your Brother machine
- 1001/04/2024(Video) Load an Envelope (Manual Feed Slot)
- 1112/04/2023Toner Low
- 1208/25/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1308/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1407/20/2023Check the firmware version.
- 1506/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1606/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1706/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1806/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1906/01/2023Add your Brother machine with AirPrint (macOS)
- 2006/01/2023Delete print jobs from the print queue.
- 2105/16/2023I cannot print from my computer via USB.
- 2204/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2303/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2403/27/2023Change the printer driver settings (Windows/macOS)
- 2503/27/2023The printer status is Offline or Paused.
- 2602/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2702/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2801/12/2023Can I print in monochrome if one of the color toners run out?
- 2912/19/2022I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 3012/19/2022Reset the Drum Counter
- 3112/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3212/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3312/13/2022Open the Status Monitor
- 3412/13/2022How to identify your Operating System (OS).
- 3510/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3610/13/2022Print the Network Configuration Report
- 3709/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3808/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3908/24/2022Print as a Poster (Windows)
- 4008/10/2022(Video) Replace the Toner Cartridge
- 4108/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4207/28/2022Update the Driver or Firmware for your Brother machine
- 4307/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4406/30/2022Check the Node Name of the Brother machine
- 4506/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4606/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4706/09/2022Access Web Based Management
- 4805/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4904/20/2022Uninstall the Brother Software and Drivers (Windows)
- 5004/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.