FAQs & Troubleshooting
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- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Paper is Jammed in the Back of the Machine
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8Toner Low
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Replace the Waste Toner Box
- 11The printer status is Offline or Paused.
- 12No Paper / No Paper T1
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Paper is Jammed Inside the Machine
- 15Add your Brother machine with AirPrint (macOS)
- 16Brother iPrint&Scan cannot find my Brother machine (macOS)
- 17Reset Your Brother Machine
- 18Adjust color settings by using the custom setting in the printer driver
- 19The color of your printouts is not what you expected
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21Calibrate Color Output
- 22What is Brother iPrint&Scan?
- 23No Toner
- 24I cannot print on a wireless (Wi-Fi) network (Windows)
- 25Paper is Jammed in the Manual Feed Slot
- 26My Brother machine could not be found over the network when I installed drivers on my computer.
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 28Scan Using Secure Function Lock 3.0
- 29Set up your Brother machine on a wireless network.
- 30(Video) Set up your Brother machine
- 31Paper is Jammed in the Paper Tray
- 32What is the recommended paper?
- 33(Video) Load an Envelope (Manual Feed Slot)
- 34Print the Network Configuration Report
- 35How to identify your Operating System (OS).
- 36Drum !
- 37Paper is Jammed underneath the Paper Tray
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39(Video) Connect telephone line and power cords
- 40Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 41Replace Fuser
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43Load and Print Paper in the Manual Feed Slot
- 44Toner scatter or toner stain
- 45Colors are light or faint on the whole page
- 46(Video) Unpack your Brother machine
- 47Replace the Belt Unit
- 48Toner Error
- 49I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 50I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)