FAQs & Troubleshooting
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210 Results
- 1(Video) Load A4/Letter paper
- 2Replace Drum
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5(Video) Replace the Toner Cartridge
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7(Video) Update the Driver or Firmware for your Brother machine
- 8(Video) Connect the cord
- 9What is Brother iPrint&Scan?
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11What is the default password for my Brother machine?
- 12Reset the Network Settings to the Factory Settings
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 15Paper is Jammed in the 2-sided Tray
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17(Video) Unpack your Brother machine
- 18Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 19Reset the Drum Counter
- 20Enable the Brother machine's network interface.
- 21The printer status is Offline or Paused.
- 22Drum !
- 23Paper is Jammed in the Paper Tray
- 24I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 25Jam MP Tray
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28Restrict the functions available on your Brother machine and the number of prints.
- 29Add your Brother machine with AirPrint (macOS)
- 30Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 31Protect your Brother machine against unauthorised access over the network
- 32Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 33Drum End Soon
- 34(Video) Set up your Brother machine
- 35Paper is Jammed in the Back of the Machine
- 36Paper is Jammed inside the Machine
- 37My printer takes a long time to start printing when using Airprint. (iOS 16)
- 38Toner Low or Prepare New Toner Cartridge
- 39Print the Network Configuration Report
- 40Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 41Import a Certificate and Private Key
- 42Load and Print on Envelopes Using the MP Tray
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45What is the recommended paper?
- 46I cannot print on a wireless (Wi-Fi) network (Windows)
- 47Load and Print Thick Paper Using the Paper Tray
- 48What kind of envelopes and labels are recommended for printing?
- 49Wrinkles or creases
- 50Access Web Based Management