FAQs & Troubleshooting
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227 Results
- 1The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 3Replace Drum
- 4Print the Network Configuration Report
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Load A4/Letter paper
- 8(Video) Replace the Toner Cartridge
- 9Paper is Jammed inside the Machine
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11Paper is Jammed in the Back of the Machine
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13What is Brother iPrint&Scan?
- 14(Video) Connect the cord
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Enable the Brother machine's network interface.
- 17Paper is Jammed in the 2-sided Tray
- 18I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 19Jam MP Tray
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21Print on Both Sides of the Paper (Macintosh)
- 22Install the optional lower tray
- 23Toner Low or Prepare New Toner Cartridge
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26Reset the Drum Counter
- 27Delete print jobs from the print queue.
- 28Drum !
- 29(Video) Unpack your Brother machine
- 30Drum End Soon
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32Set up your Brother machine on a wireless network.
- 33I cannot print on a wireless (Wi-Fi) network (Windows)
- 34Print as a Poster (Windows®)
- 35What is the default password for my Brother machine?
- 36Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 37Paper is Jammed in the Paper Tray
- 38Can I use non-Brother or third party supplies with the Brother machine?
- 39Clean the Drum Unit
- 40Media Type Mismatch or Media Mismatch
- 41What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42Add your Brother machine with AirPrint (macOS)
- 43Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 44What is Storage PC Print Data using Active Directory®? (Windows)
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46Print both sides of paper or a booklet automatically
- 47Size mismatch
- 48(Video) Update the Driver or Firmware for your Brother machine
- 49Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 50Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?