FAQs & Troubleshooting
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236 Results
- 1Factory Reset
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3Paper is Jammed Inside the Machine
- 4(Video) Load A4/Letter paper
- 5Replace the Toner Cartridge
- 6Replace Drum
- 7Use Universal Print (Windows)
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Carry out calibration to improve the color density
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12Paper is Jammed in the Paper Tray
- 13Paper is Jammed in the Back of the Machine
- 14The printer status is Offline or Paused.
- 15Paper is Jammed in the MP tray
- 16Paper is Jammed underneath the Paper Tray
- 17Print the Network Configuration Report
- 18Replace Fuser
- 19Enable the Brother machine's network interface.
- 20(Video) Set up your Brother machine
- 21Out of Memory / Print Data Full
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23I cannot print on a wireless (Wi-Fi) network (Windows)
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25"Offline" appears on the Status Monitor.
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27Add your Brother machine with AirPrint (macOS)
- 28What is AirPrint?
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 30I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 31The color of your printouts is not what you expected
- 32I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 33Reset the Network Settings to the Factory Settings
- 34Reset the Drum Counter
- 35What is Brother iPrint&Scan?
- 36Install the optional lower tray
- 37Print both sides of paper or a booklet automatically
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Set up your Brother machine on a wireless network.
- 40Replace the Waste Toner Box
- 41What is the default password for my Brother machine?
- 42How to identify your Operating System (OS).
- 43Toner Low
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45Load Paper in the Multi‑purpose Tray (MP Tray)
- 46(Video) Connect the cord
- 47Delete print jobs from the print queue.
- 48Wrinkled printout
- 49Load and Print Envelopes Using the MP Tray
- 50Drum End Soon