FAQs & Troubleshooting
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121 Results
- 108/06/2024Where can I download Brother iPrint&Scan application for Mac?
- 205/29/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 302/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 401/10/2024What is the default password for my Brother machine?
- 512/04/2023Toner Low
- 608/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 707/27/2023I get a TS error when trying to print on a wireless network.
- 807/26/2023Media Type Mismatch or Media Mismatch
- 907/05/2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 1007/05/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 1106/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1406/01/2023Add your Brother machine with AirPrint (macOS)
- 1506/01/2023Delete print jobs from the print queue.
- 1605/16/2023I cannot print from my computer via USB.
- 1705/11/2023Set up your Brother machine on a wireless network (Windows/macOS)
- 1804/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 1903/27/2023Change the printer driver settings (Windows)
- 2002/20/2023Enable the Brother machine's network interface.
- 2102/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2201/23/2023The printer status is Offline or Paused.
- 2301/12/2023Can I print in monochrome if one of the color toners run out?
- 2401/06/2023Condensation
- 2512/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2612/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 2712/13/2022How to identify your Operating System (OS).
- 2810/28/2022I cannot print full-page photos or images using Email Print.
- 2910/28/2022Can I send a print job to multiple machine email addresses using Email Print?
- 3010/28/2022Use Universal Print (Windows)
- 3110/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3210/04/2022Access Web Based Management
- 3309/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3409/27/2022What is the default password for my BRAdmin or Web Based Management?
- 3508/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3608/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3707/28/2022Update the Driver or Firmware for your Brother machine
- 3806/30/2022Check the Node Name of the Brother machine
- 3906/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4006/13/2022Print the WLAN report
- 4106/13/2022Reset the Network Settings to the Factory Settings
- 4206/13/2022Print the Network Configuration Report
- 4306/08/2022Color offset
- 4406/08/2022Uneven color density across the page
- 4506/08/2022The color of your printouts is not what you expected
- 4606/08/2022Correct the Color Printing
- 4704/26/2022What is the recommended paper?
- 4804/25/2022Wrong Toner Cartridge
- 4904/25/2022Where can I find my Brother machine's serial number?
- 5004/22/2022Cannot Detect