FAQs & Troubleshooting
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194 Results
- 1How do I transfer label templates with P-touch Transfer Express?
- 2Where can I download the latest P-touch Editor for Mac?
- 3How do I transfer label or slip templates?
- 4How to install the printer driver for serial interface
- 5"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 6Printing is not possible. (USB connection)
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9When I try to use the database function, an application error occurs.
- 10I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 13Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 14(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15(Video) When I print many continuous labels, part of the label data is printed twice.
- 16The paper settings specified from the server computer are not reflected on the client computer.
- 17Suddenly my print server stopped printing.
- 18How do I install/change the DK roll?
- 19P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 20How do I create name badges by joining "First Name" and "Last Name" fields together?
- 21Printing is not possible. (P-touch Editor5.3 for Mac)
- 22How to identify your Operating System (OS) for Windows or Mac
- 23When I try to print a label, it comes out blank. (for Mac)
- 24I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 25How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 26Some of the print options in OpenOffice do not work. (Linux®)
- 27How to delete the registry information and files related to the printer driver
- 28My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 29I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 30The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 31How to open the Devices and Printers window
- 32Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 33I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 34(Video) Small characters or thin lines are printed faintly.
- 35Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 36How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 37How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 38Can multiple P-touch printers be connected to PS-9000?
- 39(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 40Can I directly operate my printer from a self-developed application software and print a label?
- 41When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 42Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 43I cannot discover the product with the configuration utility.
- 44Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 45How do I uninstall the printer driver?
- 46Printing is not possible. (P-touch Editor 5.0 for Mac)
- 47How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 48When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 49Small characters or thin lines are printed faintly.
- 50I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)