FAQs & Troubleshooting
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198 Results
- 1How do I install/change the label roll?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Where can I download the latest P-touch Editor for Mac?
- 4Where can I find my Brother printer's serial number?
- 5Labels are jammed in the machine or are not ejected correctly after printing.
- 6I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 7Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 8How to identify your Operating System (OS) for Windows or Mac
- 9How do I uninstall the printer driver?
- 10When I try to print a label, it comes out blank. (for Mac)
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13Labels are jammed in the cutter or are not ejected correctly after printing.
- 14When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 15The printer does not print or a print error occurs.
- 16What are the cleaning sheets for? When do I use them?
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 19My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 20How to use the DK Round Paper Label Roll or the 10/11"(23mm) ×10/11"(23mm) Paper Label Roll
- 21Label Creation Outline
- 22I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 23I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 24How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25How do I reset the PS-9000 to factory default settings?
- 26The driver downloaded from the website cannot be installed.
- 27Printing is not possible. (P-touch Editor5.3 for Mac)
- 28Uninstalling the printer drivers (Linux®)
- 29When I print a long label or many labels continuously, printing suddenly stops.
- 30When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 31Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 32What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 33Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 34How to delete the registry information and files related to the printer driver
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 37How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 38Printing is not possible. (USB connection)
- 39How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 40(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41How to open the Devices and Printers window
- 42The print is horizontally compressed and not shaped correctly.
- 43How do I replace the cutter blade?
- 44I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 45The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 46(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 47How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 48How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 49(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50How do I create name badges by joining "First Name" and "Last Name" fields together?