FAQs & Troubleshooting
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167 Results
- 1I cannot install the printer driver.
- 2Where can I download the latest P-touch Editor for Mac?
- 3How to uninstall the printer driver and software
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 7I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10How to identify your Operating System (OS) for Windows or Mac
- 11Adding a custom media size for continuous tape / roll (Linux®)
- 12Where can I find my Brother printer's serial number?
- 13I cannot print.
- 14When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 17How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 18When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20Some of the print options in OpenOffice do not work. (Linux®)
- 21I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 22My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 23How do I install/change the label roll?
- 24Creating a label with OpenOffice (Linux®)
- 25How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 26(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 27Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 28Print free-length labels with the set length (Linux®)
- 29The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 30What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 31How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 32Printing is not possible. (P-touch Editor5.3 for Mac)
- 33(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34How to delete the registry information and files related to the printer driver
- 35How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 36P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 37Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 38How to open the Devices and Printers window
- 39(Video) Small characters or thin lines are printed faintly.
- 40How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 41How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 43Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 44The end of the roll is stuck inside the machine.
- 45How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 46The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 47Printing is not possible. (P-touch Editor 5.0 for Mac)
- 48The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 49(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 50P-touch Editor crashes when I open it on my Mac.