FAQs & Troubleshooting
![]() |
Popular |
222 Results
- 1Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Where can I download the latest P-touch Editor for Mac?
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 6Printing is not possible. (USB connection)
- 7Where can I find my Brother printer's serial number?
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9I got an error while installing the printer driver. (Linux®)
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 14The power button does not light up.
- 15Supported File Formats and how to print on Raspbian (Linux®)
- 16I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 17What is the default User ID and Password for BRAdmin Light or Professional?
- 18Printing is not possible. (P-touch Editor5.3 for Mac)
- 19How do I install the software from the CD-ROM? (for Mac)
- 20How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 21Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 22How do I install the software on the computer for wired network environment? (for Windows)
- 23I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 24Print free-length labels with the set length (Linux®)
- 25What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 26How do I install/change the label roll?
- 27Can I use the app with my iPad? (iPrint&Label)
- 28(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 29Creating a label with OpenOffice (Linux®)
- 30Can I set a different media width when using an OpenOffice template? (Linux®)
- 31How to identify your Operating System (OS) for Windows or Mac
- 32How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 33Poor print quality when printing on narrow labels. (iPrint&Label)
- 34Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 35Where can I download Brother iPrint&Label? (iPrint&Label)
- 36How do I reset network setting?
- 37How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 38I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 39Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 40I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 41How do I uninstall the printer driver?
- 42How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 43Labels are jammed in the machine or are not ejected correctly after printing.
- 44How do I switch to and use the mass storage mode?
- 45Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 46What iOS mobile application can I use?
- 47The paper settings specified from the server computer are not reflected on the client computer.
- 48When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 49How to delete the registry information and files related to the printer driver
- 50What are the cleaning sheets for? When do I use them?