FAQs & Troubleshooting
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233 Results
- 1What is the default User ID and Password for BRAdmin Light or Professional?
- 2Which interface cable can I use?
- 3Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 4Printing is not possible. (USB connection)
- 5How do I transfer label or slip templates?
- 6Where can I download the latest P-touch Editor for Mac?
- 7The power button does not light up.
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How do I transfer label templates with P-touch Transfer Express?
- 10I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 11When printing from an application, the application's "Collate" setting does not work correctly.
- 12I got an error while installing the printer driver. (Linux®)
- 13When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 14How do I reset network setting?
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17How do I disable broadcasting the printer to AirPrint-compatible devices?
- 18Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 19Where can I find my Brother printer's serial number?
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21What iOS mobile application can I use?
- 22How do I uninstall the printer driver?
- 23How to delete the registry information and files related to the printer driver
- 24While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 25Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 26The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 27How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 28(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 29When I print many continuous labels, part of the label data is printed twice.
- 30What do the indicator lights mean?
- 31Creating a label with OpenOffice (Linux®)
- 32(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33What Android™ mobile application can I use?
- 34How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 35How do I switch to and use the mass storage mode?
- 36How to identify your Operating System (OS) for Windows or Mac
- 37I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 38I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 39Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 40How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 41Printing is not possible. (P-touch Editor5.3 for Mac)
- 42Can I directly operate my printer from a self-developed application software and print a label?
- 43How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 44How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 45How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 46How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 47How can I print using Portrait? (iPrint&Label)
- 48Poor print quality when printing on narrow labels. (iPrint&Label)
- 49Can I use the app with my iPad? (iPrint&Label)
- 50Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)