FAQs & Troubleshooting
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204 Results
- 108/19/2024Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 208/19/2024What Android™ mobile application can I use?
- 308/19/2024How to identify the printer's firmware version
- 408/19/2024How do I transfer label or slip templates?
- 507/23/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 605/30/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 705/30/2024(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 805/30/2024(Video) Lines appear in areas with a high red density level.
- 905/30/2024(Video) When printing solid red areas, the color may be uneven.
- 1005/30/2024(Video) When I print many continuous labels, part of the label data is printed twice.
- 1105/30/2024(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 1205/30/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 1305/30/2024(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 1405/30/2024(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 1505/30/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1605/30/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1705/30/2024(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 1805/30/2024(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 1905/30/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2003/29/2024(Video) The message "Cassette not installed" is displayed on the print monitor screen. What should I do?
- 2102/29/2024(Video) When I print a long label or many labels continuously, printing suddenly stops.
- 2202/29/2024(Video) Small characters or thin lines are printed faintly.
- 2302/29/2024(Video) Printed barcodes cannot be read.
- 2402/29/2024(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 2502/29/2024(Video) 2-color Printing is not possible.
- 2602/19/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 2710/18/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 2810/18/2023How to open the Devices and Printers window
- 2910/18/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 3010/18/2023How to uninstall the printer driver and software
- 3110/18/2023How do I connect the printer to my computer using a USB cable?
- 3210/18/2023How to identify your Operating System (OS) for Windows or Mac
- 3310/18/2023Printing is not possible. (USB connection)
- 3406/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 3506/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 3606/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 3706/12/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 3806/12/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 3906/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 4006/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 4106/12/2023The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 4206/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 4306/12/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 4406/12/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 4506/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4606/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 4706/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 4806/12/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 4906/12/2023Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 5006/12/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)