FAQs & Troubleshooting
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139 Results
- 1How do I transfer label or slip templates?
- 2Installing the LPR driver and CUPS wrapper driver (Linux®)
- 3Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6Where can I find my Brother printer's serial number?
- 7How do I install/change the RD roll?
- 8How do I reset network setting?
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10What iOS mobile application can I use?
- 11The paper settings specified from the server computer are not reflected on the client computer.
- 12How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 13How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 14P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 15How to install the rechargeable Li-ion battery
- 16Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 19I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 20My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 21Using the Communication settings (for Windows)
- 22The media cannot be fed to the beginning of a label.
- 23(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 25What Android™ mobile application can I use?
- 26How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 27Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 28How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30What do the indicator lights mean?
- 31Using the Device Settings (for Windows)
- 32(Video) When I print many continuous labels, part of the label data is printed twice.
- 33How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 34When I print a long label or many labels continuously, printing suddenly stops.
- 35When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 36I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 37Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 38Adding a custom media size for continuous tape (Linux®)
- 39How to identify the printer's firmware version
- 40I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 41The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 42How do I clean my machine?
- 43Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 44I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 45How do I disable broadcasting the printer to AirPrint-compatible devices?
- 46Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 47"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 48The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 49How do I transfer templates or other data from the computer to the printer?
- 50How to delete the registry information and files related to the printer driver