FAQs & Troubleshooting
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139 Results
- 108/19/2024Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 208/19/2024What Android™ mobile application can I use?
- 308/19/2024What iOS mobile application can I use?
- 408/19/2024How to identify the printer's firmware version
- 508/19/2024How do I transfer label or slip templates?
- 607/23/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 707/23/2024Adding a custom media size for continuous tape (Linux®)
- 805/30/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 905/30/2024(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 1005/30/2024(Video) When I print many continuous labels, part of the label data is printed twice.
- 1105/30/2024(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 1205/30/2024(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 1305/30/2024(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 1405/30/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1505/30/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1605/30/2024(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 1705/30/2024(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 1805/30/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 1902/19/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 2001/09/2024When printing using the RD roll, the print is out of alignment.
- 2101/09/2024How do I install/change the RD roll?
- 2210/18/2023How to open the Devices and Printers window
- 2310/18/2023How do I uninstall the printer driver?
- 2410/18/2023How to identify your Operating System (OS) for Windows or Mac
- 2510/18/2023Printing is not possible. (USB connection)
- 2606/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 2706/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2806/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2906/12/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 3006/12/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 3106/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 3206/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 3306/12/2023The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 3406/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 3506/12/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 3606/12/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 3706/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3806/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3906/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 4006/12/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 4106/12/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 4206/12/2023How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 4306/12/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 4406/12/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 4506/12/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 4606/12/2023How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4706/12/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4806/12/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 4906/12/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 5006/12/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)