FAQs & Troubleshooting
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- 1How do I install/change the RD roll?
- 2When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 3How do I transfer label templates with P-touch Transfer Express?
- 4Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 5How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7What iOS mobile application can I use?
- 8How do I reset network setting?
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11(Video) When I print many continuous labels, part of the label data is printed twice.
- 12How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14Installing a CA certificate
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 17What Android™ mobile application can I use?
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 20The paper settings specified from the server computer are not reflected on the client computer.
- 21(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 22How do I connect the printer and my mobile device via Bluetooth®?
- 23How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 24(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 28How to install the rechargeable Li-ion battery
- 29Printing is not possible. (USB connection)
- 30What is the Label List? (P-touch Editor 5.x for Windows)
- 31(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 32A security warning appears when accessing Web Based Management via HTTPS.
- 33I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 34What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 35How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 36How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 37I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 38Adding a custom media size for continuous tape (Linux®)
- 39Using the Printer Setting Tool (for Windows)
- 40Using the Device Settings (for Windows)
- 41The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 42How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 43Where can I find my Brother printer's serial number?
- 44How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 45I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 46Installing the CUPS wrapper/LPR printer driver (Linux®)
- 47Uninstalling the printer driver (Linux®)
- 48How do I transfer templates or other data from the computer to the printer?
- 49(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 50How do I create a label using a template? (P-touch Editor 5.x for Windows)