FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Printing is not possible. (USB connection)
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 8How do I transfer label templates with P-touch Transfer Express?
- 9I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 10How do I reset network setting?
- 11How do I install/change the RD roll?
- 12I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 13Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 14Adding a custom media size for continuous tape (Linux®)
- 15When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 16Where can I find my Brother printer's serial number?
- 17(Video) When I print many continuous labels, part of the label data is printed twice.
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 20I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 21Information before downloading for Raspbian/Raspbian lite (Linux®)
- 22When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 23What iOS mobile application can I use?
- 24Creating a label with OpenOffice (Linux®)
- 25Installing the CUPS wrapper/LPR printer driver (Linux®)
- 26Uninstalling the printer driver (Linux®)
- 27Creating a label with GIMP (Linux®)
- 28Supported File Formats and how to print on Raspbian lite (Linux®)
- 29What Android™ mobile application can I use?
- 30How to identify the printer's firmware version
- 31The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 32How do I uninstall the printer driver?
- 33When I print many continuous labels, part of the label data is printed twice.
- 34How to install the rechargeable Li-ion battery
- 35My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 36How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 37I cannot print from GIMP on Linux.
- 38Supported File Formats and how to print on Raspbian (Linux®)
- 39Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 40I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 41How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 42How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 43I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Error messages do not appear when using the USB connection of my printer.
- 46The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 47How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 48I cannot save the edited text file. (Linux®)
- 49I do not know how to become a superuser in Ubuntu. (Linux®)
- 50(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)