FAQs & Troubleshooting
Popular |
165 Results
- 1How can I reset the printer?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3How do I install/change the RD roll?
- 4The Printer Setting Tool does not start.
- 5How do I transfer label or slip templates?
- 6Which interface can I use?
- 7How to set the Head Unit
- 8How to set the Platen Roller
- 9What Android™ mobile application can I use?
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11How to set the Peeler
- 12Where can I find my Brother printer's serial number?
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15I cannot print after updating the firmware or font data.
- 16My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 17The paper settings specified from the server computer are not reflected on the client computer.
- 18How do I reset network setting?
- 19How to identify the printer's firmware version
- 20When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 21When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 22My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 23Uninstalling the printer drivers (Linux®)
- 24Using the Communication settings (for Windows)
- 25How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 26How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 27(Video) When I print many continuous labels, part of the label data is printed twice.
- 28What is the default User ID and Password for BRAdmin Light or Professional?
- 29Printing is not possible. (USB connection)
- 30How to install Brother software on a computer not connected to the Internet
- 31When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 32How to set the Cutter
- 33I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 34Using the Printer Setting Tool (for Windows)
- 35How do I uninstall the printer driver?
- 36I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 37P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 38Using the Device Settings (for Windows)
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40How do I transfer label templates with P-touch Transfer Express?
- 41(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 42How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 43The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 44(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 45The power button does not light up.
- 46A security warning appears when accessing Web Based Management via HTTPS.
- 47I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 48Adding a custom media size for continuous roll (Linux®)
- 49Installing a CA certificate
- 50(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)