FAQs & Troubleshooting
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162 Results
- 1How do I transfer label or slip templates?
- 2Which interface can I use?
- 3How to set the Head Unit
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5Installing the software (for Windows)
- 6The paper settings specified from the server computer are not reflected on the client computer.
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8The Printer Setting Tool does not start.
- 9How to set the Platen Roller
- 10What Android™ mobile application can I use?
- 11(Video) When I print many continuous labels, part of the label data is printed twice.
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17The power button does not light up.
- 18How to identify your Operating System (OS) for Windows or Mac
- 19Where can I find my Brother printer's serial number?
- 20Using the Communication settings (for Windows)
- 21"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 22Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 23Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 24How do I install/change the RD roll?
- 25How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26I cannot print after updating the firmware or font data.
- 27When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 28How to set the Cutter
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 31The barcode on a printed PDF file cannot be read.
- 32The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 33What is the Label List? (P-touch Editor 5.x for Windows)
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 36Using the Printer Setting Tool (for Windows)
- 37Can I directly operate my printer from a self-developed application software and print a label?
- 38The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40How do I reset network setting?
- 41What is the default User ID and Password for BRAdmin Light or Professional?
- 42How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 43My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 44How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 45Printing is not possible. (USB connection)
- 46(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 47(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 48How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
- 49A security warning appears when accessing Web Based Management via HTTPS.
- 50I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)