FAQs & Troubleshooting
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216 Results
- 1What driver package format is supported by my Linux distribution?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 4How do I improve the copy or fax quality?
- 5I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 6Can I print from or scan to Android™ Smartphone?
- 7What can happen if the wrong paper is used in your machine.
- 8Delete print jobs from the print queue.
- 9What is UPnP and SSDP?
- 10Can I use non-Brother or third party supplies with the Brother machine?
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12Does NC-2200w work with Windows Vista?
- 13I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 14When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16Pre-Required Procedures (Linux)
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18How to identify your Operating System (OS).
- 19I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 20I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 21I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 22I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 23My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 24I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 25What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 26What is the BRAdmin Professional software used for?
- 27My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 28I'm using Macintosh®. What are the settings in the Scanner window used for?
- 29What is the difference between the toner cartridge and the drum unit?
- 30The printer status is Offline or Paused.
- 31I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 32Functions supported in the Windows 7 built-in drivers
- 33I'm using Windows XP. I cannot scan with the USB cable.
- 34When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 35Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 36How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 37What is a "Generic PCL Driver"?
- 38Can I print from DOS applications?
- 39I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 40Vertical streaks appear in my copies.
- 41Install the built-in drivers (For Windows 8 and Windows 10)
- 42I cannot use the Network PC-FAX function from Mac OS® X. What should I do?
- 43To install the printer driver easily using a tool. (Linux)
- 44The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 45Change the printer driver settings (Windows/macOS)
- 46Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 47I can print but cannot scan via network. (For Windows)
- 48When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 49Scan a document using "Scanner and Camera Wizard" in Windows XP
- 50The link icon for Outlook Express is not displayed in PaperPort®. What should I do?