FAQs & Troubleshooting
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180 Results
- 1Replace Ink
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3Ink Low
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Set up your Brother machine
- 6Cannot Detect
- 7Printer Jam or Paper Jam
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Document Jam
- 11No Paper / No Paper Fed
- 12Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 13Brother iPrint&Scan cannot find my Brother machine (macOS)
- 14Install the Brother Mobile Connect application (for mobile device)
- 15The printer status is Offline or Paused.
- 16Check the Print Quality
- 17How Brother inkjet printers measure remaining page yields
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 21One or more of my colors are not printing (blank).
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 24I cannot print on a wireless (Wi-Fi) network (Mac)
- 25Check the Print Alignment from Your Brother Machine
- 26Load Documents in the Automatic Document Feeder (ADF)
- 27How to identify your Operating System (OS).
- 28Cover is Open
- 29Install Starter Ink
- 30Change the printer driver settings (Windows)
- 31Cannot Print XX or Print Unable XX
- 32How to use the PC-FAX.
- 33My Brother machine could not be found over the network when I installed drivers on my computer.
- 34Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 35(Video) How to Email Print
- 36Telephone Line Interference/VoIP.
- 37After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 38What is the default password for my BRAdmin or Web Based Management?
- 39Improve poor print quality.
- 40Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 41Wireless setup is requesting a WPS PIN to complete the setup
- 42"Offline" appears on the Status Monitor. (Windows)
- 43Add your Brother machine with AirPrint (macOS)
- 44I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 45Sleep
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48Paper Size Mismatch
- 49What is the recommended paper?
- 50When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.