FAQs & Troubleshooting
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183 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2Replace Ink
- 3(Video) Set up your Brother machine
- 4The printer status is Offline or Paused.
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6How to use the PC-FAX.
- 7Ink Low
- 8What is the default password for my BRAdmin or Web Based Management?
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Print using only the black ink cartridge when the Color cartridges have run out.
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12How to identify your Operating System (OS).
- 13Install the Brother Mobile Connect application (for mobile device)
- 14Telephone Line Interference/VoIP.
- 15Reset the Network Settings to Factory Default
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17(Video) How to Email Print
- 18Add your Brother machine with AirPrint (macOS)
- 19Brother iPrint&Scan cannot find my Brother machine (macOS)
- 20What is the default password for my Brother machine?
- 21Enable the Brother machine's network interface.
- 22No Paper / No Paper Fed
- 23Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 24My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 25Document Jam
- 26Print the Network Configuration Report
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29Check the Print Quality
- 30Printer Jam or Paper Jam
- 31Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 32When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35Check the Print Alignment from Your Brother Machine
- 36After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 37Load Documents in the Automatic Document Feeder (ADF)
- 38Sleep
- 39"Offline" appears on the Status Monitor. (Windows)
- 40Change the printer driver settings (Windows)
- 41Cannot Detect
- 42I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 43What driver package format is supported by my Linux distribution?
- 44Cannot print after a Windows 10 update (June 2020)
- 45How Brother inkjet printers measure remaining page yields
- 46Discover the MAC address of the Brother network card
- 47Cannot Print XX or Print Unable XX
- 48Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 49Access Web Based Management
- 50Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)