FAQs & Troubleshooting
![]() |
Popular |
180 Results
- 1Replace Ink
- 2Printer Jam or Paper Jam
- 3Tray not detected / Paper Tray #1 not detected
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5(Video) Set up your Brother machine
- 6Error and Maintenance LED Indications
- 7I cannot print on a wireless (Wi-Fi) network (Windows)
- 8The printer status is Offline or Paused.
- 9(Video) No Paper / No Paper Fed
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Paper is Jammed Inside the Machine
- 12I cannot print on a wireless (Wi-Fi) network (Mac)
- 13No Paper / No Paper Fed
- 14Change the paper size and paper type
- 15(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 16Cannot Detect
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18Print Unable XX or Cannot Print
- 19Install the Brother Mobile Connect application (for mobile device)
- 20Brother iPrint&Scan cannot find my Brother machine (macOS)
- 21I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 22Check the Print Quality
- 23One or more of my colors are not printing (blank).
- 24Improve poor print quality.
- 25Other Problems
- 26How to identify your Operating System (OS).
- 27After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 28My Brother machine could not be found over the network when I installed drivers on my computer.
- 29Paper Size Mismatch / Wrong paper size
- 30Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 31How Brother inkjet printers measure remaining page yields
- 32The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 33(Video) Change the paper size and paper type
- 34Cover is Open
- 35The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 36What driver package format is supported by my Linux distribution?
- 37"Offline" appears on the Status Monitor. (Windows)
- 38Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 39(Video) Reset the Network Settings to Factory Settings
- 40Wireless setup is requesting a WPS PIN to complete the setup
- 41(Video) Print the WLAN Report
- 42Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 43(Video) How to Email Print
- 44Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 45I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 46Add your Brother machine with AirPrint (macOS)
- 47Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 48What is the default password for my BRAdmin or Web Based Management?
- 49(Video) Enable the Brother machine's network interface.
- 50Ink Low