FAQs & Troubleshooting
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244 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Set up your Brother machine
- 3(Video) Check the Print Alignment from Your Brother Machine
- 4Other Problems
- 5Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 6Printer Jam or Paper Jam
- 7(Video) Load Envelopes in the Paper Tray #1
- 8(Video) Check the Print Quality
- 9(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 10(Video) Change the Paper Size and Paper Type
- 11Brother iPrint&Scan cannot find my Brother machine (macOS)
- 12How to identify your Operating System (OS).
- 13My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 14(Video) Print a Photo (Windows)
- 15Set up your Brother machine on a wireless network (Windows/macOS)
- 16(Video) Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)
- 17Install the Brother Mobile Connect application (for mobile device)
- 18(Video) Loading paper in the manual feed slot.
- 19Add your Brother machine with AirPrint (macOS)
- 20(Video) Load Envelopes
- 21One or more of my colors are not printing (blank).
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Check the Print Alignment from Your Brother Machine
- 25Replace Ink
- 26Cannot Print XX or Print Unable XX
- 27I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 28Telephone Line Interference/VoIP.
- 29Check the Print Quality
- 30(Video) Change the Check Paper Setting.
- 31Easy Scan to E-mail
- 32Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 33Wrong Ink Color
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Paper Size Mismatch
- 36Change the paper size and paper type
- 37Scan Using Brother iPrint&Scan (Windows/Mac)
- 38(Video) Load Documents in the Automatic Document Feeder (ADF)
- 39After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 40(Video) Load Paper in the Manual Feed Slot
- 41(Video) Cannot Print XX or Print Unable XX
- 42I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 43(Video) Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 44The printer status is Offline or Paused.
- 45Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 46(Video) Scan Photos and Graphics
- 47I cannot print on a wireless (Wi-Fi) network (Windows)
- 48I cannot print on a wireless (Wi-Fi) network (Mac)
- 49(Video) Clean the Base Pad
- 50The error message "No machine found" appears when I installed drivers with USB connection (For Windows).