FAQs & Troubleshooting
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138 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5(Video) Set up your Brother machine
- 6Install the Brother Mobile Connect application (for mobile device)
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8Printer Jam or Paper Jam
- 9Replace Ink
- 10What is the default password for my BRAdmin or Web Based Management?
- 11Telephone Line Interference/VoIP.
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13One or more of my colors are not printing (blank).
- 14Document Jam
- 15Check the Print Alignment from Your Brother Machine
- 16Add your Brother machine with AirPrint (macOS)
- 17Change the Print Options to Improve Your Print Results
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Check the Print Quality
- 20Paper Size Mismatch
- 21Print using only the black ink cartridge when the Color cartridges have run out.
- 22I cannot print on a wireless (Wi-Fi) network (Mac)
- 23Enable the Brother machine's network interface.
- 24Ink Low
- 25Improve poor print quality.
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 29I cannot print using my Brother machine on a wired network (Windows/macOS)
- 30Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 31Install Starter Ink
- 32How to identify your Operating System (OS).
- 33Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 34The printer status is Offline or Paused.
- 35When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 36Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 37How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 38Protect your Brother machine against unauthorised access over the network
- 39Cover is Open
- 40What is the recommended paper?
- 41Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 42Large characters are printed incorrectly. (Linux)
- 43What is the default password for my Brother machine?
- 44Check the remaining ink or toner level (Linux)
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Delete print jobs from the print queue.
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 50Cannot Print XX or Print Unable XX