FAQs & Troubleshooting
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Latest |
283 Results
- 108/06/2024Where can I download Brother iPrint&Scan application for Mac?
- 207/04/2024Scan a document using Brother iPrint&Scan. (macOS only)
- 306/19/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 406/05/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 502/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 602/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 701/31/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 801/18/2024Send a PC-FAX
- 911/17/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 1008/29/2023Verify if the Brother machine has a dial tone.
- 1108/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1206/27/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 1306/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1406/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1506/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1606/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1706/01/2023Add your Brother machine with AirPrint (macOS)
- 1806/01/2023Delete print jobs from the print queue.
- 1905/16/2023I cannot print from my computer via USB.
- 2004/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2104/10/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 2204/07/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 2304/07/2023I cannot print using my Brother machine on a wireless network (Windows)
- 2403/31/2023What is Brother Web Connect?
- 2503/27/2023"Offline" appears on the Status Monitor.
- 2603/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2703/27/2023Change the printer driver settings (Windows/macOS)
- 2803/27/2023The printer status is Offline or Paused.
- 2903/17/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 3003/17/2023I can print but cannot scan via network. (For Windows)
- 3103/17/2023Open the "Scanners and Cameras" and Properties.
- 3202/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3302/14/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 3402/14/2023Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 3502/14/2023Scan and save a document in PDF format for Windows (Scan to File)
- 3602/14/2023I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 3702/14/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 3802/14/2023Scan a document in Windows 8 and Windows 10.
- 3902/14/2023Transfer faxes to the PC when my machine has a mechanical issue.
- 4002/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4112/19/2022Cannot Detect Ink Volume
- 4212/19/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 4312/19/2022Can third party ink be used to refill the ink cartridges?
- 4412/13/2022Open the Status Monitor
- 4512/13/2022How to identify your Operating System (OS).
- 4612/13/2022Is there a way to view how much ink is remaining?
- 4710/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 4810/17/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 4910/12/2022Turn off my Brother machine's Secure Function Lock feature.
- 5009/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).