FAQs & Troubleshooting
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335 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Check the Print Quality
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 5Check the Print Alignment from Your Brother Machine
- 6(Video) Load A4/Letter paper
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8(Video) Load A3/Ledger paper
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10Reset the Network Settings to Factory Default
- 11Correct the Paper Feed to Clear Vertical Lines
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13Load Photo Paper in Paper Tray #1
- 14Load Documents in the Automatic Document Feeder (ADF)
- 15Replace Ink
- 16(Video) Install Ink Cartridges
- 17Paper Tray #1 not detected/ Paper Tray #2 not detected
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 20Paper Jam
- 21Load Paper in the Multi-purpose Tray (MP Tray)
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26Print as a Poster (Windows®)
- 27Load Envelopes in Paper Tray #1
- 28(Video) Unpack your Brother machine
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 31Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2
- 32How to identify your Operating System (OS).
- 33No Paper / No Paper Fed
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35"Offline" appears on the Status Monitor.
- 36Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 37Set up a Scan to Network Profile
- 38Print the Network Configuration Report
- 39I cannot print on a wireless (Wi-Fi) network (Windows)
- 40Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 41Change the Print Setting Options When Having Printing Problems
- 42Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 43When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 44Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 45Set up your Brother machine on a wireless network.
- 46Easy Scan to E-mail
- 47Sleep
- 48Change the printer driver settings (Windows/macOS)
- 49Ink Low
- 50Paper Size Mismatch