FAQs & Troubleshooting
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335 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5(Video) Load A3/Ledger paper
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9Replace Ink
- 10(Video) Load A4/Letter paper
- 11Paper Tray #1 not detected/ Paper Tray #2 not detected
- 12I cannot print on a wireless (Wi-Fi) network (Windows)
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14(Video) Install Ink Cartridges
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17What is Brother iPrint&Scan?
- 18The printer status is Offline or Paused.
- 19(Video) Update the Driver or Firmware for your Brother machine
- 20Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22Enable the Brother machine's network interface.
- 23When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 24(Video) Unpack your Brother machine
- 25(Video) Load and print an Envelope (Manual Feed Slot)
- 26Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 27Turn Off Memory Receive
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29Print as a Poster (Windows®)
- 30One or more of my colors are not printing (blank).
- 31What is the default password for my Brother machine?
- 32How to identify your Operating System (OS).
- 33Change the Print Setting Options When Having Printing Problems
- 34Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 35Use voice mail on the same line as my Brother machine.
- 36Change Memory Receive Options
- 37No Paper / No Paper Fed
- 38Print the Network Configuration Report
- 39Set up your Brother machine on a wireless network.
- 40Correct the Paper Feed to Clear Vertical Lines
- 41(Video) Connect telephone line and power cords
- 42Manage Multiple Certificates
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 45Change the printer driver settings (Windows/macOS)
- 46Scan multiple pages into one file instead of each scan being saved as a separate file.
- 47"Offline" appears on the Status Monitor.
- 48Wireless setup is requesting a WPS PIN to complete the setup
- 49I cannot print using my Brother machine on a wireless network (Mac)
- 50Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2