FAQs & Troubleshooting
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138 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Set up your Brother machine
- 3Document Jam
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Install the Brother Mobile Connect application (for mobile device)
- 6Telephone Line Interference/VoIP.
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Set up your Brother machine on a wireless network (Windows/macOS)
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11What driver package format is supported by my Linux distribution?
- 12Print using only the black ink cartridge when the Color cartridges have run out.
- 13Change the Print Options to Improve Your Print Results
- 14Install Starter Ink
- 15The printer status is Offline or Paused.
- 16I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 17Check the Print Alignment from Your Brother Machine
- 18Change the printer driver settings (Windows)
- 19What is the default password for my BRAdmin or Web Based Management?
- 20Check the Print Quality
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22Replace Ink
- 23What is the default password for my Brother machine?
- 24Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 25Printer Jam or Paper Jam
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 29I cannot print on a wireless (Wi-Fi) network (Mac)
- 30Load Documents in the Automatic Document Feeder (ADF)
- 31One or more of my colors are not printing (blank).
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Cannot Print XX or Print Unable XX
- 34Ink Low
- 35Reset the Network Settings to Factory Default
- 36Where can I download Brother iPrint&Scan application for Mac?
- 37Check the remaining ink or toner level (Linux)
- 38Protect your Brother machine against unauthorised access over the network
- 39Delete print jobs from the print queue.
- 40How to identify your Operating System (OS).
- 41Cannot Scan XX or Unable to Scan XX
- 42Cover is Open
- 43Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 44Add your Brother machine with AirPrint (macOS)
- 45I cannot print full-page photos or images using Email Print.
- 46How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 47Sleep
- 48Enable the Brother machine's network interface.
- 49Improve poor print quality.
- 50I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)