FAQs & Troubleshooting
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- 1Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 2Improve poor print quality.
- 32-sided (duplex) scan
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8(Video) Load plain Letter/A4 paper
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Replace Ink
- 11(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Load paper in the paper tray #2
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16Scan a document and e-mail it as an attachment
- 17Install Starter Ink
- 18(Video) Load envelopes
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20Can I print from or scan to Android™ Smartphone?
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22(Video) Install the ink cartridges
- 23Print using only the black ink cartridge when the Color cartridges have run out.
- 24Load paper in the paper tray
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 27A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 28When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 29Cannot Detect
- 30One or more of my colors are not printing (blank).
- 31Paper Jam
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33Loading paper in the manual feed slot.
- 34(Video Library) Set up your product
- 35How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 36When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 37Use voice mail on the same line as my Brother machine.
- 38What driver package format is supported by my Linux distribution?
- 39(Video) Unpack the machine
- 40Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 41Load envelopes
- 42Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 45I cannot print using my Brother machine on a wireless network (Windows)
- 46(Video)Additional paper jam clear operations
- 47What is Brother iPrint&Scan?
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50Cannot print after a Windows 10 update (June 2020)