FAQs & Troubleshooting
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344 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Load A3/Ledger paper
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 7(Video) Load A4/Letter paper
- 8Paper Tray #1 not detected/ Paper Tray #2 not detected
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10I cannot print on a wireless (Wi-Fi) network (Windows)
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Paper Size Mismatch
- 15(Video) Install Ink Cartridges
- 16Printing/ Scanning with a mobile device
- 17Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 18No Paper / No Paper Fed
- 19Replace Ink
- 20Reset the Network Settings to Factory Default
- 21What is AirPrint?
- 22Load Paper in the Multi-purpose Tray (MP Tray)
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 25Check the Print Quality
- 26Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 27My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 30Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32(Video) Unpack your Brother machine
- 33The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 34Load Documents in the Automatic Document Feeder (ADF)
- 35Correct the Paper Feed to Clear Vertical Lines
- 36One or more of my colors are not printing (blank).
- 37Set up a Scan to Network Profile
- 38What is Brother iPrint&Scan?
- 39Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41How to identify your Operating System (OS).
- 42Ink Low
- 43Add your Brother machine with AirPrint (macOS)
- 44I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 45Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 46The paper tray is half full of paper but the paper low message is displayed.
- 47(Video) Update the Driver or Firmware for your Brother machine
- 48Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2
- 49(Video) Connect telephone line and power cords
- 50Print a web page from iPrint&Scan when using an Android™ mobile device.