FAQs & Troubleshooting
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141 Results
- 1Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Paper Size Mismatch
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Set up your Brother machine
- 7Printer Jam or Paper Jam
- 8Set up your Brother machine on a wireless network (Windows/macOS)
- 9Telephone Line Interference/VoIP.
- 10Check the Print Alignment from Your Brother Machine
- 11What is the default password for my BRAdmin or Web Based Management?
- 12My Brother machine could not be found over the network when I installed drivers on my computer.
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14Document Jam
- 15Replace Ink
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17The printer status is Offline or Paused.
- 18Add your Brother machine with AirPrint (macOS)
- 19Improve poor print quality.
- 20Cannot Print XX or Print Unable XX
- 21Cover is Open
- 22One or more of my colors are not printing (blank).
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Install the Brother Mobile Connect application (for mobile device)
- 25How to identify your Operating System (OS).
- 26Reset the Network Settings to Factory Default
- 27I cannot print on a wireless (Wi-Fi) network (Mac)
- 28Check the Print Quality
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Print the Network Configuration Report
- 31Access Web Based Management
- 32Change the Print Options to Improve Your Print Results
- 33Install Starter Ink
- 34No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 35When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 36What is the default password for my Brother machine?
- 37I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 38I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 39What driver package format is supported by my Linux distribution?
- 40I cannot print on a wireless (Wi-Fi) network (Windows)
- 41Where can I download Brother iPrint&Scan application for Mac?
- 42I cannot print using my Brother machine on a wired network (Windows/macOS)
- 43Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 44Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 45Printer Locked
- 46I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 47Export an address book and import it to another machine
- 48How Brother inkjet printers measure remaining page yields
- 49How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 50Enable the Brother machine's network interface.