FAQs & Troubleshooting
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321 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Paper is Jammed inside the Machine
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8(Video) Paper is Jammed in the 2-sided Tray
- 9(Video) Load A4/Letter paper
- 10(Video) Paper is Jammed in the Back of the Machine
- 11Document Jam
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 14(Video) Set up your Brother machine
- 15(Video) Paper is Jammed in the Paper Tray
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17What is Brother iPrint&Scan?
- 18Toner Low or Prepare New Toner Cartridge
- 19The printer status is Offline or Paused.
- 20Manual Feed
- 21(Video) Unpack your Brother machine and install the toner cartridge
- 22Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 23(Video) Reset Your Brother Machine
- 24(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 25Add your Brother machine with AirPrint (macOS)
- 26Brother iPrint&Scan cannot find my Brother machine (macOS)
- 27I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 28Wireless setup is requesting a WPS PIN to complete the setup
- 29How to identify your Operating System (OS).
- 30Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 31Set up your Brother machine on a wireless network.
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33Drum !
- 34Set Telephone Line Compatibility for Interference and VoIP Systems
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36(Video) Cannot Detect
- 37Print on envelopes, labels, or thick paper from the manual feed slot.
- 38(Video) 2-sided Disable or 2-sided Disabled
- 39Scan multiple pages into one file instead of each scan being saved as a separate file.
- 40The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 41(Video) Connect telephone line and power cords
- 42(Video) Set up your Brother machine on a wireless network.
- 43Printing/ Scanning with a mobile device
- 44Print Unable XX
- 45(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 46Drum End Soon
- 47Curled or wavy
- 48(Video) Load Paper in the Paper Tray
- 49I cannot print using my Brother machine on a wireless network (Mac)
- 50Load Paper in the Paper Tray