FAQs & Troubleshooting
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343 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3Document Jam
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Paper is Jammed inside the Machine
- 7Toner Low or Prepare New Toner Cartridge
- 8(Video) Paper is Jammed in the Back of the Machine
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10(Video) Paper is Jammed in the Paper Tray
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 15Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 16The printer status is Offline or Paused.
- 17What is the default password for my Brother machine?
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19Reset Your Brother Machine
- 20Drum End Soon
- 21Reset the Network Settings to the Factory Settings
- 22(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24I cannot print on a wireless (Wi-Fi) network (Windows)
- 25(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 26Drum !
- 27Brother iPrint&Scan cannot find my Brother machine (macOS)
- 28What is Brother iPrint&Scan?
- 29(Video) Load A4/Letter paper
- 30I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 31Set Telephone Line Compatibility for Interference and VoIP Systems
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33Load Documents in the Automatic Document Feeder (ADF)
- 34Set the Number of Rings Before the Machine Answers (Ring Delay)
- 35Black lines down the page
- 36(Video) Reset the Network Settings to the Factory Settings
- 37Enable the Brother machine's network interface.
- 38(Video) Set up your Brother machine
- 39(Video) Reset Your Brother Machine
- 40I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 41Set up your Brother machine on a wireless network.
- 42Print the Network Configuration Report
- 43Reset the Drum Counter
- 44Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 45Curled or wavy
- 46(Video) Print the Network Configuration Report
- 47Add your Brother machine with AirPrint (macOS)
- 48Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 49Cannot Detect
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).