FAQs & Troubleshooting
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341 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3(Video) Load A4/Letter paper
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Black lines down the page
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Set up a Scan to Network Profile
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14(Video) Connect telephone line and power cords
- 15Easy Scan to E-mail
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17Reset the Network Settings to the Factory Settings
- 18Print on Both Sides of the Paper (Macintosh)
- 19The printer status is Offline or Paused.
- 20What driver package format is supported by my Linux distribution?
- 21Load Paper in the Multi‑purpose Tray (MP Tray)
- 22What is Brother iPrint&Scan?
- 23Load and Print on Envelopes Using the MP Tray
- 24Wrinkles or creases
- 25Faint
- 26How to identify your Operating System (OS).
- 27(Video) Unpack your Brother machine
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29Image skewed
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31"Offline" appears on the Status Monitor.
- 32Paper is Jammed in the 2-sided Tray
- 33Drum !
- 34Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 35(Video) Set up your Brother machine
- 36Document Jam
- 37White lines across the page
- 38Use Universal Print (Windows)
- 39I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 40Smudges on printed pages (Poor fixing)
- 41Paper is Jammed inside the Machine
- 42Add your Brother machine with AirPrint (macOS)
- 43I cannot print on a wireless (Wi-Fi) network (Windows)
- 44What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 45Print as a Poster (Windows®)
- 46Lines across the page
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48Clean the Drum Unit
- 49Paper is Jammed in the Back of the Machine
- 50Gray background