FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Set Telephone Line Compatibility for Interference and VoIP Systems
- 3(Video) Set up your Brother machine
- 4What is the default password for my BRAdmin or Web Based Management?
- 5(Video) Paper is Jammed in the 2-sided Tray
- 6(Video) Paper is Jammed in the Back of the Machine
- 7(Video) Paper is Jammed inside the Machine
- 8(Video) Paper is Jammed in the Paper Tray
- 9Install the Brother Mobile Connect application (for mobile device)
- 10Size Error DX or Size Error 2-sided
- 11Self-Diagnostic
- 12Toner Low or Prepare New Toner Cartridge
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15The printer status is Offline or Paused.
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 17(Video) Paper is Jammed in the MP tray
- 18How to identify your Operating System (OS).
- 19Drum End Soon
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21Black lines down the page
- 22What is the default password for my Brother machine?
- 23Enable the Brother machine's network interface.
- 24Document Jam
- 25Add your Brother machine with AirPrint (macOS)
- 26Use Universal Print (Windows)
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Lines across the page
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31I cannot print on a wireless (Wi-Fi) network (Mac)
- 32Protect your Brother machine against unauthorised access over the network
- 33Cannot Scan ##
- 34Change the printer driver settings (Windows)
- 35Cannot Print ##
- 36No Toner
- 37Poor fixing
- 38I get a TS error when trying to print on a wireless network.
- 39When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 40(Video) Remove Small Scraps of Paper Jammed in the ADF
- 41Cannot Detect
- 42Install the optional lower tray
- 43What driver package format is supported by my Linux distribution?
- 44Ghosting images
- 45The scanning speed is slow when scanning from my machine. (Windows)
- 46I cannot print using my Brother machine on a wired network (Windows/macOS)
- 47Set up your Brother machine on a wireless network (Windows/macOS)
- 48After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 49Configure and use PC-FAX (CUPS) (Linux)
- 50My machine prints 2-sided when I select 1-sided printing in the driver (Linux)