FAQs & Troubleshooting
![]() |
Popular |
350 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Replace Drum
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Scan Using Secure Function Lock 3.0
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8(Video) Load A4/Letter paper
- 9Replace the Toner Cartridge
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Toner Low
- 13(Video) Connect telephone line and power cords
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17Easy Scan to E-mail
- 18Curled or wavy
- 19The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 20Use Universal Print (Windows)
- 21Restrict changing machine settings for users.
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23(Video) Unpack your Brother machine
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 28Add your Brother machine with AirPrint (macOS)
- 29(Video) Update the Driver or Firmware for your Brother machine
- 30(Video) Set up your Brother machine
- 31Replace PF Kit xx
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34What is Brother iPrint&Scan?
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 37Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 38Replace Fuser
- 39Export the Certificate and Private Key
- 40Printing/ Scanning with a mobile device
- 41Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 42Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 43Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 44How to identify your Operating System (OS).
- 45I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 46I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 47Adjust color settings by using the custom setting in the printer driver
- 48Cartridge Error
- 49The printer status is Offline or Paused.
- 50Carry out calibration to improve the color density