FAQs & Troubleshooting
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41 Results
- 1How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3Where can I find my Brother printer's serial number?
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5Printing is not possible. (USB connection)
- 6I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 7How long does it usually take to charge the battery?
- 8What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10Are there any precautions needed when using thermal paper?
- 11The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 15How to identify your Operating System (OS) for Windows or Mac
- 16Can I use my car cigarette lighter socket to charge the battery?
- 17(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 18How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 19What do the indicator lights on the printer mean?
- 20How to open the Devices and Printers window
- 21How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 22How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 24(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25How to delete the registry information and files related to the printer driver
- 26How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 27I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 28Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 29I connected multiple printers of the same model to one computer but can only print from one of them.
- 30When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 32The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34Error messages do not appear when using the USB connection of my printer.
- 35(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 36(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 37Is it possible to use a rubber stamp on the thermal paper?
- 38I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 39I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 40How do I uninstall the printer driver?
- 41The printer will not turn on.