FAQs & Troubleshooting
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164 Results
- 1The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 2Where can I download the latest P-touch Editor for Mac?
- 3I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
- 4The printer stops while printing, or the tape is cut in the middle of the text. (P-touch Design&Print / Design&Print 2)
- 5I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
- 6Where can I find my Brother printer's serial number?
- 7The printer does not print from my mobile device or does not print correctly.
- 8Export saved labels from P-touch Design&Print to P-touch Design&Print 2
- 9How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 10How to change the rechargeable Li-ion battery
- 11I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 12How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 13I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 14I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 15I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 16Installing the software
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18I get an error message while I am trying to upload the content into the Dropbox using Share Label. (P-touch Design&Print / Design&Print 2)
- 19What Android™ mobile application can I use?
- 20(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 21When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
- 22How do I specify the scope of disclosure of the content to be linked to a QR code? (P-touch Design&Print / Design&Print 2)
- 23The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
- 24I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 25What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 26I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 27Printing is not possible. (USB connection)
- 28How do I print multiple lines of text? (P-touch Design&Print)
- 29How to identify your Operating System (OS) for Windows or Mac
- 30The printer is not connected to my mobile device correctly.
- 31The label does not cut well.
- 32What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 33My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 34How is the print head cleaning cassette used?
- 35Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 36The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 37How do I uninstall the printer driver?
- 38What iOS mobile application can I use?
- 39Using the Printer Setting Tool (for Mac)
- 40How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 41How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 42There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 43How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 44How many mobile devices can I connect to one printer via Bluetooth®?
- 45Using the Device settings (for Windows)
- 46How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 47Using the Printer Setting Tool (for Windows)
- 48How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 49I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 50How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)