FAQs & Troubleshooting
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80 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2Where can I find my Brother printer's serial number?
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 5Printing is not possible. (USB connection)
- 6I cannot connect my printer to a Windows 11 computer via USB.
- 7I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9What Android™ mobile application can I use?
- 10How to identify the printer's firmware version
- 11The printer does not turn on, so I cannot print.
- 12(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13How to delete the registry information and files related to the printer driver
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 17What do the indicator lights mean?
- 18When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 19When printing from an application, the application's "Collate" setting does not work correctly.
- 20How do I uninstall the printer driver?
- 21What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 22How to charge the rechargeable Li-ion battery
- 23How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 24Installing the CUPS wrapper/LPR printer driver (Linux®)
- 25Some of the print options in OpenOffice do not work. (Linux®)
- 26Installing a CA certificate
- 27How to install Brother software on a computer not connected to the Internet
- 28Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 29How to insert paper
- 30How to identify your Operating System (OS) for Windows or Mac
- 31The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 32The side margins are incorrect.
- 33The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 34What is the JPEG printing and how can I use it?
- 35How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 36Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 37Uninstalling the printer driver (Linux®)
- 38I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 39Printing from an Android™ device
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 42How do I transfer label templates with P-touch Transfer Express?
- 43What is the Label List? (P-touch Editor 5.x for Windows)
- 44I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 45I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 46Supported File Formats and how to print on Raspbian lite (Linux®)
- 47How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48How do I switch to and use the mass storage mode?
- 49I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 50How do I save a layout style that I created? (P-touch Editor 5.x for Windows)