FAQs & Troubleshooting
![]() |
Popular |
80 Results
- 1The side margins are incorrect.
- 2I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3Where can I download the latest P-touch Editor for Mac?
- 4Printing from an Android™ device
- 5What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 8I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 10How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 11Uninstalling the printer driver (Linux®)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13How do I create and transfer templates? (for Mac)
- 14Where can I find my Brother printer's serial number?
- 15The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17Installing a CA certificate
- 18Printing is not possible. (USB connection)
- 19What is the JPEG printing and how can I use it?
- 20How do I uninstall the printer driver?
- 21The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 22(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23How to open the Devices and Printers window
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 26How to install Brother software on a computer not connected to the Internet
- 27How to delete the registry information and files related to the printer driver
- 28How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 29I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 30I cannot connect my printer to a Windows 11 computer via USB.
- 31How do I transfer label templates with P-touch Transfer Express?
- 32Installing the CUPS wrapper/LPR printer driver (Linux®)
- 33Information before downloading for Raspbian/Raspbian lite (Linux®)
- 34When printing from an application, the application's "Collate" setting does not work correctly.
- 35How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 36(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 37Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 38Some of the print options in OpenOffice do not work. (Linux®)
- 39Supported File Formats and how to print on Raspbian lite (Linux®)
- 40What Android™ mobile application can I use?
- 41How to identify the printer's firmware version
- 42(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 43I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 44How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 45What is the Label List? (P-touch Editor 5.x for Windows)
- 46When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 47I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 48(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 49The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 50How do I switch to and use the mass storage mode?