FAQs & Troubleshooting
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176 Results
- 1How do I install/change the DK roll?
- 2How do I transfer label or slip templates?
- 3How do I transfer label templates with P-touch Transfer Express?
- 4Where can I download the latest P-touch Editor for Mac?
- 5Installing the LPR driver and CUPS wrapper driver (Linux®)
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 11How do I reset network setting?
- 12I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 13When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 14How do I clean my QL machine?
- 15When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 16I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 17(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 19Printing is not possible. (P-touch Editor5.3 for Mac)
- 20I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 21Where can I find my Brother printer's serial number?
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 24How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 25When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 26I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 27How do I uninstall the printer driver?
- 28Printing is not possible. (USB connection)
- 29(Video) When I print many continuous labels, part of the label data is printed twice.
- 30I cannot print from the printer in a network-shared environment.
- 31How to delete the registry information and files related to the printer driver
- 32How to identify your Operating System (OS) for Windows or Mac
- 33Can I set a different media width when using an OpenOffice template? (Linux®)
- 34How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 35How to identify the printer's firmware version
- 36How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 37Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 38The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 39(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 40How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 41How to open the Devices and Printers window
- 42(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 43How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 44(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 45How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 46How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 47My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 48How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 49(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)