FAQs & Troubleshooting
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155 Results
- 1How do I connect the printer to my computer via Wi-Fi®?
- 2Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 3How do I install/change the RD roll?
- 4How do I transfer label templates with P-touch Transfer Express?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How do I transfer label or slip templates?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How can I connect my printer wirelessly?
- 9How do I connect RJ printer to my computer?
- 10My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11Printing is not possible. (USB connection)
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 14How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 15Where can I find my Brother printer's serial number?
- 16How to connect to an AC power outlet (Optional)
- 17How do I reset network setting?
- 18My Apple device (iPad, iPhone, iPod touch, etc.) does not automatically reconnect via Bluetooth® when I turn the printer off and on again, or when the device moves out of range.
- 19When I print a long label or many labels continuously, printing suddenly stops.
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21The paper settings specified from the server computer are not reflected on the client computer.
- 22How to install the rechargeable Li-ion Battery
- 23"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 24How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 26The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 27How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 32How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 33I have an occasional printing problem.
- 34I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 35I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 36Using the Device Settings (for Windows)
- 37How to identify the printer's firmware version
- 38How do I switch to and use the mass storage mode?
- 39How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 40Will my printer automatically turn itself off?
- 41When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 42I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 43(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 45Using the Communication Settings (for Windows)
- 46Using the Printer Setting Tool (for Windows)
- 47How do I uninstall the printer driver?
- 48How to charge the rechargeable Li-ion battery
- 49How to delete the registry information and files related to the printer driver
- 50How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)